Customer Services Agent សំរាប់ Branch of Singapore Airlines Limited
| សំរាប់ : | ជនជាតិខ្មែរ |
| ផ្នែក : | ការបំរើអតិថិជន |
| ពេលធ្វើការ : | ពេញម៉ោង |
| ភេទ : | ប្រុស, ស្រី |
| ភាសា : | ខ្មែរ, អង់គ្លេស |
| តំបន់ : | ភ្នំពេញ |
| ចំនួន : | ច្រើននាក់ |
| ឈប់ទទួលពាក្យ : | ថ្ងៃទី 19 ខែ ធ្នូ ឆ្នាំ2025 |
| ប្រាក់ខែ : |
តាមការចរចារ
|
| បទពិសោធន៍ : | ត្រូវការ |
| សញ្ញាបត្រ : | បរិញ្ញាបត្រ |
As the world’s most awarded airline, Singapore Airlines (SIA) leads the way in global aviation, delivering extraordinary travel experiences while staying committed to excellence, innovation, and safety.
At SIA, we believe in empowering and developing our people to thrive. We invest in our people’s growth, and our dynamic and supportive work environment inspires each team member to reach their fullest potential and contribute to the continued success of our airline.
We are always looking for passionate, talented individuals to join SIA. We are currently seeking a ground professional “Customer Services Agent” to work behind the scenes to keep our SIA operations running smoothly based at Techo International Airport, Cambodia.
- Customer Service & Operations:
- Ensure SIA’s operations adhere to safety and security standards.
- Provide high-quality customer service according to the airline’s guidelines and procedures.
- Collaborate with ground handling, security, airport and engineering partners to maintain flight punctuality and customer satisfaction.
- Operational Support:
- Perform administrative tasks such as handling mishandled baggage, flight reporting, and verifying vendor invoices.
- Address escalated customer feedback and cases, ensuring timely resolution.
- Assist in special projects, company events and other administrative duties as assigned.
- Other Duties:
- The role will be based at the airport and involves shift-based work, including weekends, public holidays, and overtime as required.
- Flexibility to handle multiple tasks in a fast-paced environment, often under pressure.
- English - Fluent
- Bachelor's Degree is required
- Knowledge of airport operations and an understanding SIA’s services is preferred.
- Experience in airline operations is beneficial but not mandatory.
- Proficiency in IT, particularly Office 365.
- Previous experience at an airport or in customer service is an advantage.
- Customer-oriented with a strong service excellence mindset.
- Strong communication skills in English (both written and spoken). Knowledge of Khmer is an added advantage.
- Pleasant personality with the ability to handle customers tactfully and professionally.
- Ability to work well under pressure, multitask, and prioritize tasks with a team of other staff to achieve the company’s targets.
Interested candidates are invited to submit their resume, along with a cover letter detailing their relevant experience and why they would be a great fit for this role, to email provided in the contact details.
នៅពេលអ្នកដាក់ពាក្យសំរាប់ការងារនេះ ប្រសិនបើអាចសុំជួយប្រាប់ទៅកាន់ក្រុមហ៊ុនថា "អ្នកបានឃើញការងារនេះក្នុងគេហទំព័រ www.khmeronlinejobs.com".
អរគុណទុកជាមុន,
ពីក្រុមការងារ ខ្មែរអនឡាញចប
| ឈ្មោះក្រុមហ៊ុន : | Branch of Singapore Airlines Limited |
| អុីម៉េល : | SQKH_HR@singaporeair.com.sg |
| អាស័យដ្ឋាន : | Regency Complex C, Unit 2-4A/168, Samdach Monireth Blvd, Sangkat Tumnob Tuek, Khan Boeng Keng Kang, Phnom Penh, Cambodia |
