Duty Manager សំរាប់ Dara Airport Hotel Co., Ltd.
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| សំរាប់ : | ជនជាតិខ្មែរ |
| ផ្នែក : | រដ្ឋបាល, ប្រតិបត្តិ/គ្រប់គ្រង, សេវាកម្មនិងបដិសណ្ឋារកិច្ច |
| ពេលធ្វើការ : | ពេញម៉ោង |
| ភេទ : | ប្រុស |
| ភាសា : | អង់គ្លេស |
| តំបន់ : | ភ្នំពេញ |
| ចំនួន : | 1នាក់ |
| ឈប់ទទួលពាក្យ : | ថ្ងៃទី 03 ខែ ឧសភា ឆ្នាំ2025 |
| ប្រាក់ខែ : |
តាមការចរចារ
|
| បទពិសោធន៍ : | យ៉ាងហោចណាស់ 2ឆ្នាំ |
| សញ្ញាបត្រ : | បរិញ្ញាបត្រ |
ពិព៌ណនាអំពីការងារ
We are now looking for qualified candidate to fulfill the position below:
- Duty Manager
តួនាទីនិងការទទួលខុសត្រូវ
- To ensure a smooth and efficient operation in all Front Office areas.
- To ensure proper allocation of rooms to hotel guests and upselling of rooms.
- To ensure effective communication within the Front Office and also with other operating departments to facilitate an efficient operation.
- To ensure all Front office staff's appearance, uniform, and personal cleanliness are nicely maintained to a professional.
- To ensure that all rooms assigned to VIP are checked and the respective amenities are properly prepared in rooms before guests’ arrival.
- To greet all arriving VIP/valued guests in a courteous manner and check them in efficiently.
- To coordinate with housekeeping, concierge & reception for VIP arrival and departure.
- To handle complaints and refer to individual department heads or the management for further action.
- To report all important matters that occur while on duty and record in the Duty Manager’s log book.
- To handle credit difficulty and refer to FOM / FC if necessary.
- To supervise all Front Office activities.
- To handle medical assistance requests for in-house guests.
- To report and record any irregularities and special incidents while on duty.
- Be aware of and keep records of the daily activities within the hotel, including group movements, and functions in the boardrooms.
- Be aware of the daily events to be held in the hotel and all promotional activities in the hotel.
- To assist the FOM with room assignment and control. In their absence, the Guest Service Manager will be the alternate-in-charge of the Front Office, if the AFOM is not available.
- To inspect all public areas, i.e., lobby, motor court, all exits, elevators, lighting, plants, public phones, flags, etc, and ensure the department concerned is aware of the problem encountered.
- To ensure that the bobby is kept clean and tidy at all times, and that the main entrance of the hotel is free of obstruction and traffic congestion.
- To read and follow up on all uncompleted movements in the Guest Service Manager’s logbook from the previous shift.
- To supervise and control the daily room status and room count movement.
- To handle room discrepancies and follow up with appropriate action.
- To ensure all necessary records and a proper filing system.
- To familiarize with the room availability and always upsell to achieve a higher average room rate and revenue.
- Remember to bring forward all information obtained from the morning briefing to the attention of all Front Office staff.
- To study daily booking correspondence to ensure all the arrangements that require special attention for guests are in order, such as requests on connecting rooms, fruit & liquor, high/low floor rooms, etc.
- To coordinate with the Security Department for hotel safety.
- To be familiar with the hotel emergency procedures and to ensure maximum safety of guests and employees in case of emergencies.
- To handle medical assistance requests for in-house guests.
- To handle personally any overbooked room situation by speaking to various guests that is sent out, and ensure the house SOPs are implemented. GM/FOM must be advised immediately.
- To attend the Front Office meeting in order to keep pace with the latest Management’s policies as well as give suggestions to improve the efficiency and smoothness of the Front Office.
- To check house housekeeping daily shift room status report and follow up on DND with appropriate action.
- To perform any other duties as assigned by the General Manager or Front Office Manager.
- To oversee the total operation of the hotel overnight by ensuring a smooth and effective operation in the hotel, with efficient and courteous service provided to guests.
- To handle complaints and report all important matters that occur while on duty and record in the duty manager’s logbook.
- Check and make sure all staff are working as scheduled.
- To inspect all vacant guest rooms, public areas, all outlets, and around the hotel.
- Check lights and gas valves are turned on/off according to schedule.
- To coordinate with the security department for hotel safety and ensure that the visitor's policy is respected.
- To ensure a smooth and efficient operation in the hotel with efficient and courteous service is provided to guests.
- To maintain all necessary records and proper filing system.
- To read through and verify all overnight generated reports, to ensure their accuracy.
- To run the night audit in the absence of the Night Auditor
- To make sure all required reports for FOM/ GM and other departments are properly printed and delivered as per requirement.
- To perform any other duties as assigned by the Front Office Manager or management.
តំរូវការការងារ
- Male
- Good communication and interpersonal skills
- Leadership Skill
- Well understand PMS
- Work under pressure
- At least complete a Hospitality certificate
- 2 years experience in the related field
- Be able to use MS Word, Excel, and the Internet, Email
- Good English speaking and writing, other languages are beneficial
- Self-motivation
- Be able to work under pressure
- Good at communication and interpersonal skills
ព័ត៌មានសំរាប់ការដាក់ពាក្យ
Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
ជួយគាំទ្រ ខ្មែរអនឡាញចប
នៅពេលអ្នកដាក់ពាក្យសំរាប់ការងារនេះ ប្រសិនបើអាចសុំជួយប្រាប់ទៅកាន់ក្រុមហ៊ុនថា "អ្នកបានឃើញការងារនេះក្នុងគេហទំព័រ www.khmeronlinejobs.com".
អរគុណទុកជាមុន,
ពីក្រុមការងារ ខ្មែរអនឡាញចប
ព័ត៌មានអំពីក្រុមហ៊ុន (ដំណឹងជ្រើសរើសបុគ្គលិក)
| ឈ្មោះក្រុមហ៊ុន : | Dara Airport Hotel Co., Ltd. |
| ឈ្មោះសំរាប់ទំនាក់ទំនង : | Dara Airport Hotel |
ដំណឹងជ្រើសរើសបុគ្គលិកផ្សេងៗពីក្រុមហ៊ុននេះ
១នាក់
តាមការចរចារ
ថ្ងៃទី 03 ខែ ឧសភា ឆ្នាំ2025
ភ្នំពេញ
១នាក់
តាមការចរចារ
ថ្ងៃទី 03 ខែ ឧសភា ឆ្នាំ2025
ភ្នំពេញ
១នាក់
តាមការចរចារ
ថ្ងៃទី 03 ខែ ឧសភា ឆ្នាំ2025
ភ្នំពេញ
១នាក់
តាមការចរចារ
ថ្ងៃទី 03 ខែ ឧសភា ឆ្នាំ2025
ភ្នំពេញ
ព្រឹត្តិប័ត្រការងារដោយឥតគិតថ្លៃ
ដើម្បីទទួលសារអំពីការងារថ្មីៗក្នុងអុីម៉េលរបស់អ្នក សូមចូលរួមកម្មវិធីទទួលព្រឹត្តិប័ត្រការងារដោយឥតគិតថ្លៃ។
ដំណឹងជ្រើសរើសបុគ្គលិកស្រដៀងគ្នា
