Student Services Administrative Officer សំរាប់ De Montfort University Cambodia
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| សំរាប់ : | ជនជាតិខ្មែរ |
| ផ្នែក : | រដ្ឋបាលនិងគ្រប់គ្រង, ការបំរើអតិថិជន, ការអប់រំ និង វគ្គសិក្សា |
| ពេលធ្វើការ : | ពេញម៉ោង |
| ភេទ : | ប្រុស, ស្រី |
| តំបន់ : | ភ្នំពេញ |
| ចំនួន : | 1នាក់ |
| ឈប់ទទួលពាក្យ : | ថ្ងៃទី 08 ខែ កក្កដា ឆ្នាំ2026 |
| ប្រាក់ខែ : |
តាមការចរចារ
|
| បទពិសោធន៍ : | ត្រូវការ |
| សញ្ញាបត្រ : | បរិញ្ញាបត្រ |
ពិព៌ណនាអំពីការងារ
De Montfort University Cambodia (DMUC) is the first British university in Cambodia, delivering UK degrees locally with the same academic quality and standards as De Montfort University Leicester.
At DMUC, we go beyond the traditional degree. Our model is built on industry integration, real-world experience, and global mobility, ensuring that students graduate not only with knowledge, but with the skills, experience, and confidence to succeed in competitive international careers.
Why Join DMUC
Phnom Penh is a vibrant and fast-growing capital city offering an excellent quality of life, rich culture, and strong international community.
At DMUC, you will be part of an ambitious, forward-thinking institution that is redefining higher education through:
- Industry-integrated learning
- Global opportunities
- A strong focus on employability and outcomes
តួនាទីនិងការទទួលខុសត្រូវ
- Student Support and Customer Service
- Act as a first point of contact for student enquiries received in person, by telephone, email, Telegram, and other communication channels.
- Provide information and guidance regarding university policies, procedures, regulations, and services.
- Assist students with administrative requests and documentation.
- Refer students to appropriate university departments and specialist support services where required.
- Support students with general queries relating to enrolment, timetables, attendance, assessments, examinations, and student life.
- Maintain a welcoming, supportive, and professional environment for all students.
- Student Services Administration
- Provide comprehensive administrative support to the Student Services Department.
- Maintain accurate and confidential student records and documentation.
- Support student enrolment, registration, re-registration, transfers, suspensions, withdrawals, and progression processes.
- Assist with attendance monitoring and student engagement tracking.
- Prepare correspondence, reports, letters, and other administrative documentation as required.
- Support departmental filing systems and record management processes.
- Academic CRM and Student Records Management
- Support the administration and maintenance of the University's student information and CRM systems, including Classe365 and other student management platforms.
- Ensure student records are accurate, complete, and up to date at all times.
- Monitor data quality and identify errors, omissions, and inconsistencies for correction.
- Support the management of student enrolment, progression, attendance, academic status, and personal information records.
- Maintain student communication records and ensure all interactions are accurately recorded.
- Produce routine reports and data extracts for Student Services, Academic Departments, and Senior Management.
- Support the implementation and continuous improvement of student administration systems and processes.
- Ensure compliance with data protection regulations and university policies relating to student data.
- Assessment and Examination Administration
- Provide administrative support for the planning, organisation, and delivery of examinations and assessments.
- Assist with the preparation of examination timetables, room allocations, and examination schedules.
- Coordinate examination logistics and ensure examination materials are prepared and distributed appropriately.
- Support examination invigilation arrangements and operational requirements.
- Assist with the administration of coursework submissions and examination attendance records.
- Support students with examination-related enquiries.
- Assist with the preparation of documentation required for Assessment Boards and examination processes.
- Maintain accurate examination records and ensure compliance with university regulations.
- Provide administrative support during examination periods to ensure the smooth running of assessments.
- Student Engagement and Events
- Assist with the planning, organisation, and delivery of student-facing events including:
- Student Induction
- Graduation Ceremonies
- Careers Events
- Student Engagement Activities
- Welcome Events
- Workshops and Seminars
- Open Days
- Support student clubs, societies, and engagement initiatives.
- Assist with communications and promotional activities relating to student events.
- International Student Support
- Provide administrative support to international students throughout their studies.
- Assist with visa-related processes and documentation where appropriate.
- Support onboarding and orientation activities for new international students.
- Assist international students with university documentation requests.
- Student Wellbeing Support
- Support the administration of student wellbeing and welfare referrals.
- Maintain records relating to student support cases in accordance with confidentiality requirements.
- Assist in coordinating appointments and referrals to internal and external support services where appropriate.
- General Responsibilities
- Maintain confidentiality and handle sensitive information appropriately.
- Ensure compliance with university policies, procedures, and regulations.
- Participate in training and professional development activities.
- Contribute to continuous improvement initiatives within Student Services.
- Support university-wide activities and events as required.
- Undertake other duties commensurate with the grade and nature of the role as reasonably requested by the Head of Student Services.
តំរូវការការងារ
Qualifications:
- Bachelor's Degree
- Bachelor's Degree or equivalent qualification.
- Experience in an administrative, customer service, student services, or office support role.
- Experience managing records and administrative processes.
- Experience working with databases, CRM systems, or student information systems.
- Experience providing excellent customer service.
- Good IT skills, including Microsoft Office applications.
- Experience working within Higher Education.
- Experience using student records systems.
- Experience supporting examinations and assessment administration.
- Experience organising events and student activities.
- Experience supporting international students.
- Excellent organisational and administrative skills.
- Strong attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building skills.
- Ability to prioritise workloads and manage multiple tasks effectively.
- Ability to handle confidential information appropriately.
- Ability to work independently and as part of a team.
ព័ត៌មានសំរាប់ការដាក់ពាក្យ
Please submit your CV and a covering letter outlining your suitability for the role to the email provided in the contact details.
This is not a traditional advisory role.
It is a high-impact, student-facing position at the centre of the DMUC experience shaping student journeys from enrolment through to career success.
ជួយគាំទ្រ ខ្មែរអនឡាញចប
នៅពេលអ្នកដាក់ពាក្យសំរាប់ការងារនេះ ប្រសិនបើអាចសុំជួយប្រាប់ទៅកាន់ក្រុមហ៊ុនថា "អ្នកបានឃើញការងារនេះក្នុងគេហទំព័រ www.khmeronlinejobs.com".
អរគុណទុកជាមុន,
ពីក្រុមការងារ ខ្មែរអនឡាញចប
ព័ត៌មានអំពីក្រុមហ៊ុន (ដំណឹងជ្រើសរើសបុគ្គលិក)
| ឈ្មោះក្រុមហ៊ុន : | De Montfort University Cambodia |
| អុីម៉េល : | jobs@dmuc.edu.kh |
| អាស័យដ្ឋាន : | Diamond Business Centre Corner of La Seine and Elite Road (Koh Pich), Sangkat Tonle Basak, Khan Chamkar Mon, Phnom Penh, Cambodia |
ដំណឹងជ្រើសរើសបុគ្គលិកផ្សេងៗពីក្រុមហ៊ុននេះ
១នាក់
តាមការចរចារ
ថ្ងៃទី 08 ខែ កក្កដា ឆ្នាំ2026
ភ្នំពេញ
១នាក់
តាមការចរចារ
ថ្ងៃទី 08 ខែ កក្កដា ឆ្នាំ2026
ភ្នំពេញ
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ដំណឹងជ្រើសរើសបុគ្គលិកស្រដៀងគ្នា
