Field Service Engineer Supervisor សំរាប់ Noyakong Group Co., Ltd.
សំរាប់ : | ជនជាតិខ្មែរ |
ផ្នែក : | រដ្ឋបាល, វិស្វ័កកម្ម |
ពេលធ្វើការ : | ពេញម៉ោង |
ភេទ : | ប្រុស, ស្រី |
ភាសា : | អង់គ្លេស |
តំបន់ : | ភ្នំពេញ |
ចំនួន : | 1នាក់ |
ឈប់ទទួលពាក្យ : | ថ្ងៃទី 26 ខែ មេសា ឆ្នាំ2025 |
ប្រាក់ខែ : |
តាមការចរចារ
|
បទពិសោធន៍ : | យ៉ាងហោចណាស់ 5ឆ្នាំ |
សញ្ញាបត្រ : | បរិញ្ញាបត្រ |
we’re looking for potential candidates very urgently to fulfil positions as below:
- Field Service Engineer Supervisor
- Team Management
- Recruit, train, and mentor Field Service Engineers.
- Set performance goals and conduct regular performance evaluations.
- Provide leadership, guidance, and technical support to the team.
- Manage staffing levels and schedules to ensure adequate field coverage.
- Operational Oversight
- Develop and implement field service policies and procedures.
- Monitor and improve service efficiency, response times, and quality.
- Ensure all service activities comply with safety and regulatory standards.
- Maintain inventory of tools, spare parts, and equipment required for field operations.
- Customer Relationship Management
- Act as the main point of contact for escalated customer issues.
- Ensure customer satisfaction by delivering timely and effective solutions.
- Collaborate with sales managers to understand client needs and expectations.
- Review customer feedback and implement improvements where needed.
- Strategic Planning and Reporting
- Analyze service data and generate reports on team performance and service metrics.
- Develop strategies to improve service delivery and customer satisfaction.
- Manage budgets related to field operations, including travel, repairs, and staffing.
- Identify opportunities to expand service offerings or improve cost efficiency.
- Technical Oversight
- Stay updated on industry trends, emerging technologies, and product advancements.
- Provide guidance on complex technical issues and problem-solving.
- Bachelor’s degree in Engineering, Business Management, or a related field.
- 5+ years in a field service engineering role, with at least 2-3 years in a managerial or supervisory position.
- Proven experience managing teams in a technical field service environment.
- Technical Certifications: Relevant certifications (e.g., Six Sigma, ITIL, PMP) are a plus.
- Availability: Willingness to travel and work flexible hours, including weekends or holidays if needed.
- Hardworking, and honesty
- Good knowledge in English, computer applications MS office, Internet, Email
- Be able to work under pressure, tight timeline, strong Interpersonal skill
- Willing to work over time
Interested candidate please submit CV & Cover Letter by using the contact detail. Only shortlisted candidates will be notified.
ជួយគាំទ្រ ខ្មែរអនឡាញចប
នៅពេលអ្នកដាក់ពាក្យសំរាប់ការងារនេះ ប្រសិនបើអាចសុំជួយប្រាប់ទៅកាន់ក្រុមហ៊ុនថា "អ្នកបានឃើញការងារនេះក្នុងគេហទំព័រ www.khmeronlinejobs.com".
អរគុណទុកជាមុន,
ពីក្រុមការងារ ខ្មែរអនឡាញចប
ឈ្មោះក្រុមហ៊ុន : | Noyakong Group Co., Ltd. |
អុីម៉េល : | recruit@noyakong.com |
អាស័យដ្ឋាន : | #39, 1st floor, National Road No. 1, Phum Boeng Chhuk, Sangkat Nirouth, Khan Chbar Ampov, Phnom Penh, Cambodia |
