Customer Care Executive សំរាប់ Skypac Aviation (Cambodia) Co., Ltd.
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ជនជាតិខ្មែរ | |
រដ្ឋបាល, លក់និងទីផ្សារ | |
ពេញម៉ោង | |
ប្រុស, ស្រី | |
អង់គ្លេស | |
ភ្នំពេញ |
1នាក់ | |
ថ្ងៃទី 04 ខែ មករា ឆ្នាំ2025 | |
តាមការចរចារ
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យ៉ាងហោចណាស់ 1ឆ្នាំ | |
បរិញ្ញាបត្រ |
ពិព៌ណនាអំពីការងារ
We are now looking for qualified candidate to fulfill the position below:
- Customer Care Executive
តួនាទីនិងការទទួលខុសត្រូវ
- Ensure timely resolution and response to customers/Airlines and follow up with email.
- Follow up on the outstanding bookings & handle query resolution
- To communicate and co-ordinate with respective parties pertaining export cargoes.
- To communicate and co-ordinate with customers pertaining documentation and other operation assigned by management.
- To monitor cargo at warehouse operation processing and loading flow.
- Follow up tracking cargo status and timely update to all concern parties.
- Record and report the performance of the designated set of Customers and that can help provide suitable recommendations on Service delivery wins or Service failures
- Follow-up with the Operations team and other related parties for timely resolution of customer issues and queries and ensure that timely response is received by the customers.
- Coordinate with operation team to accomplish the work required with quality delivered.
- Build strong relationship with customer, airlines, team and other concern parties.
- Ensure documents are delivered on time & Ensure integrity of data entered into the system
- Assist manager to develop and maintain relationships with new and existing customers via meetings, telephone calls and emails.
- To comply with any other new assignment and duties assigned by management.
តំរូវការការងារ
- Understanding air cargo industry/aviation market and mechanics of CAMBODIA trade
- Technical understanding of the various channels of distribution used in the CAMBODIA marketplace.
- Proficiency in computer skills (MS Office, Excel and PowerPoint in particular) and Advanced organizing skills
- University degree (or tertiary equivalent) preferably with a logistics, sales and marketing or business discipline
- Minimum 1-2 years’ experience in cargo sales, airline or related industry
- Knowledge and experience in the cargo/freight forwarding environment is a distinct advantage
- Proven success in building, maintaining and leading a team with sales and operation functions
- Established track record in meeting or exceeding sales and revenue targets
- Strong people and problem-solving skill, Leads, embraces and adapts to constant change.
- Distinctive sales personality with passion for the airline industry and understanding of the segments of the travel and tourism industry.
- Fluent in written and spoken English, further language skills are an advantage.
- Ability to work independently and as part of a team.
- Excellent communication, great interpersonal skills, and a pleasant, outgoing personality
ព័ត៌មានសំរាប់ការដាក់ពាក្យ
Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
ជួយគាំទ្រ ខ្មែរអនឡាញចប
នៅពេលអ្នកដាក់ពាក្យសំរាប់ការងារនេះ ប្រសិនបើអាចសុំជួយប្រាប់ទៅកាន់ក្រុមហ៊ុនថា "អ្នកបានឃើញការងារនេះក្នុងគេហទំព័រ www.khmeronlinejobs.com".
អរគុណទុកជាមុន,
ពីក្រុមការងារ ខ្មែរអនឡាញចប
ព័ត៌មានអំពីក្រុមហ៊ុន (ដំណឹងជ្រើសរើសបុគ្គលិក)
Skypac Aviation (Cambodia) Co., Ltd. | |
pnh@skypac.co.th | |
023 902 190 | |
Head Office - #2175 Spring Plaza Building, Ground Floor, Room No. AG03, Street 2004, Trapeang Chhuk, Sangkat Ou Baek K'am, Khan Sen Sok, Phnom Penh, Cambodia |
ដំណឹងជ្រើសរើសបុគ្គលិកផ្សេងៗពីក្រុមហ៊ុននេះ
១នាក់
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ព្រឹត្តិប័ត្រការងារដោយឥតគិតថ្លៃ
ដើម្បីទទួលសារអំពីការងារថ្មីៗក្នុងអុីម៉េលរបស់អ្នក សូមចូលរួមកម្មវិធីទទួលព្រឹត្តិប័ត្រការងារដោយឥតគិតថ្លៃ។