National Operations Manager សំរាប់ Teuk Saat 1001 ORG.
| សំរាប់ : | ជនជាតិខ្មែរ |
| ផ្នែក : | រដ្ឋបាល, គ្រប់គ្រងប្រតិបត្តិការ, លក់និងទីផ្សារ |
| ពេលធ្វើការ : | ពេញម៉ោង |
| ភេទ : | ប្រុស, ស្រី |
| ភាសា : | ខ្មែរ, អង់គ្លេស, បារាំង |
| តំបន់ : | ភ្នំពេញ |
| ចំនួន : | 1នាក់ |
| ឈប់ទទួលពាក្យ : | ថ្ងៃទី 19 ខែ កក្កដា ឆ្នាំ2025 |
| ប្រាក់ខែ : |
តាមការចរចារ
|
| បទពិសោធន៍ : | យ៉ាងហោចណាស់ 5ឆ្នាំ |
| សញ្ញាបត្រ : | បរិញ្ញាបត្រ |
Teuk Saat 1001 is a NGO, established in 2007. Our main mission is to develop water kiosks in the rural communities to improve the access of safe drinking water in a sustainable manner.
Teuk Saat 1001 has been dedicated for more than 15 years in providing safe drinking water.
The role of Teuk Saat 1001, besides developing station, is to support the entrepreneurs by providing a range of services such as technical support, monthly water quality monitoring and personalized coaching.
Today, through a network of 900 entrepreneurs, operating 342 kiosks in Cambodia, in 18 provinces, O-We (brand of Teuk Saat 1001) is serving, on the daily basis, we serve more than 1 million beneficiaries, including 376,000 schoolchildren,
who receive safe water for free in 1000 primary schools across 18 provinces
Teuk Saat 1001 as the local partner of the French non-profit 1001fontaines. 1001fontaines is also active in Madagascar, Vietnam and Myanmar.
We are now looking for qualified candidates to fulfill the positions below:
- National Operations Manager
- Ensure the day-to-day supervision of the operations (5 regional platforms and 1 sales team)
- With more than 350+ water kiosk, delivering 1 million consumers every day, a strict daily management of the team is key to ensure the best service and water quality. The operations team’s work is defined through a framework including field visit, coaching, regional and national meetings to ensure the full and pro-active support to the local entrepreneur and the communities. To support the quality of our services, the organization ensure a continuous training program to all the employees. This program is integrated to the HR department and serve all the department with a specific focus to the operations team.
- Mission 1:
- Ensure the implementation of the operation framework.
- Do weekly meetings which each manager to follow-up on the activities and respond to emergency challenges.
- Prepare and coordinate national meetings with the operations department.
- Timely respond to the team’s challenges and needs.
- Track and analyze operational KPIs of the whole network and take corrective actions when required.
- Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve their performances.
- Ensure that the operations team has the necessary skills and knowledge to perform their duties
- Participate, with the Managing Director, to the recruitment of new staff in operations team.
- Ensure the efficiency and the growth of the operations through the implementation of SoP and national strategy
- Through the implementation of operational standards, SoP, financial procedures and HR policies, the Operations department strategically aims to increase the impact of the organization by serving a maximum share of rural population in Cambodia. The NOM will be responsible to ensure that each water kiosks, entrepreneurs and communities perform their operations following our standards. Those standards are the key success factors of the water kiosks in terms of water quality, sales performance, HR organization and financial sustainability. Additionally, a dedicated national sales growth strategy must be implemented by each regional platforms under the responsibility of the NOM.
- Mission 2:
- Implement and follow-up operational policies and procedures to ensure efficient and effective operations (WQ, logistic, safety…).
- Ensure that organizational processes remain compliant with standards.
- Conduct field visits to control and ensure the implementation of the standards and policies.
- Evaluate and propose new standards or procedures to improve the efficiency of the department.
- Ensure the coordination with external stakeholder and internal departments
- The regional platforms are supported by other internal departments (WQ & technic, finance, admin, water in school, sales, development, Black Belt…). Those departments are serving the operations of the organization in order to ensure the best service to the entrepreneur and the communities. The operations, as the focal point of the external stakeholder, have to collaborate and communicate continuously with all the departments.
- The organization collaborates directly with different external stakeholder, such as local authorities and partners in order to run the operation at each water kiosk smoothly and ensure the development of the activities. With the local authorities, Teuk Saat 1001 is directly collaborating with Commune Council, District, Province and Minister to ensure the delivery of safe drinking water to the rural communities. It also collaborate and report directly with financial partners and 1001fontaines who support the development and the growth of our impacts.
- Mission 3:
- Collect and centralize the requests from the Operations department toward the other departments, evaluate the priority level of each request and validate with the Managing Director.
- Ensure a smooth collaboration with the other departments after approval from Managing Director.
- Prepare and participate to the Operations Committee.
- Represent the organization at Commune, District and Provincial (Provincial Working Group) levels.
- Support problem solving at community and district levels.
- Mission 4: Other Task
- Member of the Executive Committee.
- Member of the Line Management team.
- Represent the organization to ministries or partners.
- Professional qualification
- Bachelor’s degree in Business Administration, Operations Management, Sales management, or a related field.
- 5 to 7 years of experience in operations management and team management.
- Experience in water sector, logistics or industrial sector is a plus.
- Experience with local communities and local authorities needed.
- Strong experience to work in rural area.
- Required skills
- Excellent organizational and planning skills
- Leadership
- Ability to transfer knowledge and competencies
- Quality and results oriented
- Ability to solve problems and manage changes
- Good verbal and written communication skills (English)
- Able to often travel to province (75%)
- Fluency in Khmer is required
- Strong interest in rural area sector and field work
Interested candidates may send their CV(s) and cover letter with expected salary to us by using the information mentioned in the contact detail.
Teuk Saat 1001 organization is an equal employer disgarding discrimination of sex, nationality, disability, minority, religion and political party. The organization requires all the employees to respect the internal code of conduct( Highest standard of personal and professional conduct in line with TS 1001 beliefs, policies, values, mission and vision; No involvement in activities which are illegal or might compromise the work of TS 1001; No sexual exploitation or abuse; No bullying, harassment, discrimination, intimidation or abuse).
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